Last updated 16th February, 2018
BidAid is a global online auction service which allows charities to sell exclusive or rare memorabilia and experiences unavailable anywhere else to encourage fundraising, support, and awareness. Celebrities and companies often endorse items and bids are accepted from around the world. Featuring a unique social platform, BidAid lets you follow the charities, celebrities, and companies you're interested in and support them by bidding on their auctions.
You're welcome to browse BidAid as a guest, but if you want to place a bid then you'll need to sign up. It's super-quick and 100% free.
On BidAid, an auction is an item or experience provided by a charity for people to bid on. The person with the highest bid at end time wins the auction. Browse auctions →
When you're viewing an auction, click the blue Bid button. A bid confirmation will drop down from the top of the screen on which you can amend the suggested bid amount and choose whether or not to bid anonymously. Confirm your bid by clicking Bid again. Browse auctions →
This is the minimum bid which is required to start the auction. When you visit an auction, the price displayed is either the Starting Price (if there aren't any bids, yet) or the current highest bid. Browse auctions →
This is the minimum amount for which an auction can be sold for. The Reserve Price helps to protect the charity from losing money by allowing it to be sold for less than its cost to auction. If the Reserve Price is not met, the item is usually relisted. However, in some cases, should the auction end whilst the highest bid is lower than the Reserve Price, the charity may still decide to release the item. In this case, you will be notified about the process at each step of the way.
Second Price auctions use Incremental Bidding (see below under section Bidding). This is the most common type of auction. First Price auctions do not gradually increment; each bid is taken at its face value.
Visible bid auctions allow you to see the history of bids in the auction and their amounts. This is the most common type of auction. Sealed Bid auctions hide all bids and amounts until the end time, at which point all bids are revealed and the highest bid wins.
When you place a bid in a Second Price auction, it is regarded as the maximum that you're willing to pay to win… but you could pay less. As the auction proceeds, BidAid compares your bid to those of other bidders. When you’re outbid, BidAid automatically bids on your behalf up to the maximum bid you have entered. Your bid is increased by increments only as much as necessary to maintain your high bid position.
BidAid's Max Bidding (or Automatic Bidding) system makes bidding convenient so you don't have to keep coming back to re-bid every time someone places another bid. Here's how it works.
As a general rule, you can not cancel or retract a bid. Once you place a bid, you agree to pay for the item if you win. However, BidAid understands that honest mistakes sometimes occur.
To request a bid retraction, fill in the form on the contact page. Contact →
Remember that in most cases, bids can not be retracted. Every bid is binding, and affects how other users bid on the auction and its final price. BidAid carefully investigates all bid retraction requests on a case-by-case basis to determine whether they are eligible. Abuse of bid retractions may result in the suspension of your account.
You'll receive a notification about your win and you'll be prompted to supply your shipping address and payment. Don't worry, the process is easy and you'll be walked through each step of the way.
You can pay securely and instantly from your account. BidAid uses Stripe to process payments, so your information is as safe as it gets. Learn about Stripe →
In some cases, it may be possible to arrange payment using another method. Contact BidAid or the appropriate charity if you need to make a payment by any other means.
Nope. Whatever you bid is what you'll pay - there are no surprises at the end of the auction.
Stripe handles all payments and processing using the most secure technology. Learn about Stripe →
No, that charity which will receive the money is the charity supplying the item or experience, and is clearly labeled above every auction. You can find charities you wish to support and bid on their items. Browse charities →
Shipping time depends on the item's location and your shipping address, however, once your payment has been authorised, charities tend to release the item or get in contact with you very quickly. You'll be kept up to date at each step of the way.
A member of staff from the charity or from BidAid will contact you shortly after the auction has ended. It helps to keep your contact information up to date to avoid any delays. Account settings →
We look forward to hearing from you. Our contact details are kept up to date on our dedicated Contact page. Contact BidAid →
Direct contact with a charity is usually only possible once you've won an auction. You could try checking out their website or their social media accounts - all of which are listed by and accessible from their BidAid Charity Profile. Browse charities →