Last updated 20th July, 2018
This document explains how we use your personal data.
BidAid is the trading name of Bid-In Tech Ltd, a company registered in England and Wales. This website is run and administered by Bid-In Tech Ltd, and Bid-In Tech Ltd is the data controller for all personal data collected through this website.
We are committed to ensuring the privacy of our website visitors. In this policy we explain how we hold, process and retain your personal data.
Contact data/ Enquiry data . We may process contact details that you provide to us ("contact data"). This contact data may include your name, telephone number, and email address, and may be provided through our website when you contact us. We may use this contact data to send you a welcome email. The legal basis for this processing is our legitimate interest in processing your query and introducing ourselves.
We may process your contact data if you decide to sign up to use our online auction services. Your contact data may be processed in this way for the purposes of performing our contract with you, or in taking steps at your request prior to entering into a contract.
We may also use this contact data to contact you to discuss your use of our website, and how our website performed and functioned for you. This may include requesting you to complete surveys about our website and service. The legal basis for this processing is our legitimate interest in ensuring the efficient administration and continued function of our website by users.
Where you have provided your consent for us to do so, we may send you marketing communications, including communications regarding the latest promotions and offers regarding our auctions, we may also pass your details to our partner charities and other selected third parties for them to contact you regarding their latest promotions and offers, and we may send you newsletters.
Account Data. If you set up an account with us on our website www.bidaid.org, (“account data”). This account data may include your name, title, home address, email address, telephone number, date of birth and your login information including login email/username and password.
We may use this data to provide you with services from our web site, to monitor and administer your account with us, to set up and administer your membership with us, and to process any purchases of items listed for sale through our online auction services, including, where applicable, delivery of the item on behalf of the seller.
Where you have provided your consent for us to do so, we may also use this data for the purposes of carrying out marketing activities, specifically in order to tailor the offers, advertisements and promotions that we bring to your attention both when we contact you, and through our website.
If you opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information. If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions appear at the bottom of each e-mail.
Website data. We may process data about your use of our website and services ("website data"). The website data may include your IP address, geographical location, browser type and version, time zone setting, browser plug-in types, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the website data is our analytics tracking system. This website data may be processed for the purposes of analysing the use of the website and services.
The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
Notification data. We may process information that you provide to us for the purpose of joining our mailing list or subscribing to our newsletters ("notification data"). The notification data may be processed for the purposes of sending you newsletters.
The legal basis for this processing is consent.
Correspondence data. We may process information contained in or relating to any other communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping.
The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
Other processing activities. In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.